TERMS & CONDITIONS

Last Updated: September 25, 2026

Welcome to Sticker Bro. These Terms & Conditions govern your use of stickerbro.xyz and your purchase of products from Sticker Bro.

By accessing our Website or placing an order, you agree to these Terms.

If you do not agree with these Terms, please do not use the Website or place an order.

1. About Sticker Bro

Sticker Bro sells automotive, motorcycle, helmet, name, vinyl, decal, and other sticker products through its Website and other sales channels.

Some products are ready-made designs, while others may be personalized or produced according to customer specifications.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colors, and other information displayed on the Website are accurate.

However:

Actual colors may vary slightly depending on your device or screen.

Product photographs may be used for illustration.

Minor differences may occur between product images and the physical product.

Measurements may have reasonable production tolerances.

Custom products may differ slightly from a customer's submitted digital preview depending on the production process.

Customers should carefully review product descriptions, sizes, quantities, and customization information before placing an order.

3. Custom and Personalized Products

Some Sticker Bro products are made specifically according to customer instructions.

For custom products, the customer is responsible for providing accurate:

Names

Spelling

Numbers

Text

Sizes

Colors

Design instructions

Images or artwork

Once a customized product has entered production, changes may not be possible.

Because customized products are made specifically for the customer, cancellation, return, or exchange may be restricted where permitted by applicable law, except where the product is defective, incorrectly produced, or otherwise subject to a legally applicable remedy.

4. Customer-Submitted Content

If you upload a photograph, logo, artwork, name, design, or other content for production, you represent that you have the necessary rights or authorization to use it.

You must not submit content that:

Infringes another person's copyright or trademark

Violates another person's privacy rights

Contains unlawful material

Is intended to facilitate unlawful activity

You do not have permission to reproduce

Sticker Bro reserves the right to refuse production of content that we reasonably believe may create legal or other serious concerns.

5. Orders

Placing an order constitutes a request to purchase the selected products.

An order may be subject to confirmation by Sticker Bro.

We reserve the right to cancel or decline an order where reasonably necessary, including situations involving:

Incorrect pricing

Product unavailability

Incorrect or incomplete customer information

Suspected fraud

Payment problems

Production limitations

Unlawful or prohibited customer-submitted content

If we cancel an order after payment has been received, any applicable refund will be handled according to our refund policy and applicable law.

6. Prices

All product prices displayed on the Website are subject to change without prior notice.

The applicable product price is the price displayed at the time the order is placed, subject to obvious pricing errors.

Delivery charges, where applicable, may be added separately.

Any applicable taxes, fees, or other charges will be communicated where required.

7. Payment

Sticker Bro may offer payment methods such as:

Cash on Delivery

Mobile financial services

Bank transfer

Online payment

Other payment methods displayed on the Website

Available payment methods may vary depending on location, product, order value, or other circumstances.

Orders requiring advance payment will only proceed after the required payment has been successfully received.

8. Delivery

We deliver orders using our own delivery arrangements and/or third-party courier services.

Delivery time may vary depending on:

Customer location

Product type

Customization requirements

Production time

Courier availability

Weather

Traffic

Public holidays

Unexpected logistical circumstances

Standard delivery estimate: [3-5working days]

For custom products, production time may apply before the product is dispatched.

We are not responsible for delays caused by circumstances outside our reasonable control, although we will make reasonable efforts to assist customers when such delays occur.

Bangladesh's Digital Commerce Operation Guidelines 2021 contain requirements concerning product information, purchase/return conditions, delivery and other charges, and consumer protection.

9. Delivery Address

Customers are responsible for providing an accurate delivery address and reachable phone number.

If an order cannot be delivered because the customer provided incorrect or incomplete information, additional delivery charges may apply before another delivery attempt is made.

Customers should remain available at the provided contact number when their order is out for delivery.

10. Inspection Upon Delivery

Customers are encouraged to inspect their package when received.

If a product appears damaged, incorrect, or materially different from the ordered product, please contact Sticker Bro as soon as reasonably possible with:

Order number

Photographs/videos of the product

Photographs of the packaging where relevant

Description of the problem

This will help us investigate the issue and determine the appropriate remedy.

11. Returns, Exchanges and Refunds

Our return/refund policy should be displayed separately on the Website and should be consistent with applicable law.

Unless otherwise stated, customers should contact us before returning any product.

A return or replacement may be considered where:

The wrong product was sent

The product was materially defective

The product was damaged before delivery

The product does not materially match the confirmed order

For customized products, returns or cancellations may not be available merely because the customer changes their mind, enters incorrect customization information, or no longer wants the product, subject to applicable consumer rights.

Return request period: [7working days]

Refund method: [exchange policy]

Refund processing time: [7working days in order to exchange a parcel]

Nothing in these Terms is intended to remove or restrict rights that cannot lawfully be excluded under Bangladesh law.

12. Sticker Application

Sticker Bro provides adhesive vinyl products intended for application to suitable smooth surfaces.

Customers are responsible for applying stickers correctly.

Before application, customers should:

Clean the surface properly

Remove dust, wax, grease, and contaminants

Follow the supplied application instructions

Avoid applying stickers to unsuitable or heavily contaminated surfaces

Sticker Bro is not responsible for damage caused by improper application, improper surface preparation, misuse, removal, or application to an unsuitable surface.

For vehicle applications, customers should follow appropriate installation and removal practices.

13. Product Use

Sticker Bro products are decorative products unless otherwise specifically stated.

Customers are responsible for ensuring that stickers do not:

Obstruct the driver's visibility

Cover legally required vehicle markings

Obscure license plates

Cover lights or safety equipment

Violate traffic laws

Create a safety hazard

Customers are responsible for complying with applicable vehicle and traffic regulations.

14. Intellectual Property

Unless otherwise stated, the Website, Sticker Bro branding, logos, original artwork, photographs, graphics, text, product designs, and other Website content are owned by or licensed to Sticker Bro.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit Sticker Bro's original content without prior written permission.

Third-party trademarks, vehicle names, logos, characters, and brand names remain the property of their respective owners.

Where Sticker Bro displays third-party brands or marks for descriptive, compatibility, enthusiast, or design-reference purposes, this does not necessarily indicate sponsorship, endorsement, or affiliation.

15. Website Use

You agree not to:

Use the Website for unlawful purposes

Attempt to gain unauthorized access to the Website

Interfere with Website security

Introduce malicious software

Copy Website content for commercial use without permission

Submit fraudulent orders

Provide intentionally false information

Abuse promotions or discounts

Use the Website to infringe another person's rights

16. Website Availability

We aim to keep the Website available and functional, but we do not guarantee that it will always be:

Available

Error-free

Uninterrupted

Free from technical problems

The Website may occasionally be unavailable because of maintenance, technical issues, hosting problems, updates, or circumstances outside our control.

17. Third-Party Services

Sticker Bro may rely on third-party services including:

Payment providers

Courier companies

Hosting providers

Analytics services

Advertising platforms

Social-media platforms

Communication services

These third parties may have their own terms and privacy policies.

18. Limitation of Liability

To the extent permitted by applicable law, Sticker Bro will not be responsible for losses resulting from:

Incorrect information provided by a customer

Improper sticker application

Improper use of a product

Failure to follow application instructions

Damage caused after delivery

Delays caused by third-party delivery services or circumstances outside our reasonable control

Website interruptions

Customer-submitted content that the customer did not have permission to use

Nothing in these Terms excludes liability that cannot legally be excluded or limited under applicable law.

19. Force Majeure

Sticker Bro will not be responsible for failure or delay caused by circumstances beyond our reasonable control, including:

Natural disasters

Floods

Severe weather

Fire

Government restrictions

Strikes

Transportation disruption

Internet or telecommunications failures

Courier disruptions

Other events beyond our reasonable control

We will make reasonable efforts to resume affected services when possible.

20. Changes to These Terms

Sticker Bro may update these Terms from time to time.

Updated Terms will be published on this Website with a revised "Last Updated" date.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. Governing Law

These Terms shall be interpreted in accordance with the applicable laws of Bangladesh.

Any dispute will be handled through the appropriate legal or dispute-resolution mechanisms available under applicable Bangladesh law.

22. Consumer Rights

Nothing in these Terms is intended to remove, reduce, or unlawfully restrict any consumer rights available to customers under applicable Bangladesh law.

Sticker Bro will comply with applicable requirements governing digital commerce and consumer protection.

The Bangladesh Ministry of Commerce officially publishes the Digital Commerce Operation Guidelines 2021, and Bangladesh's current legal framework also includes the Personal Data Protection Act 2026.